Transferring money into an incorrect bank account number

Modified on Wed, 9 Nov, 2022 at 10:55 AM

Before sending money to a bank account, check and confirm if the account number and account type is correct. If the transaction was made today or yesterday, it should clear on the next business day, depending on the time and the bank the money was sent to.


If you suspect that you have sent money to an incorrect bank account, please click on the link below to fill and submit a complaint form to Dash Support. 


Support will launch a query to the bank on your behalf. Please be patient as the process may take up to 7 days.


Customer Complaint Form for Incorrect Bank Account Transfers: https://forms.gle/pkHC3iELNg337Lag7




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